Privacy Policy

At Ehisen Anode (“we” or “the company”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, ehisenelectrode.com, or interact with us. It complies with global privacy protection regulations and aims to provide transparency about your privacy rights.

1. Information We Collect

We may collect the following information depending on the nature of your interactions with us:

(1) Information You Provide

• Contact Information: Such as your name, email address, phone number, company name, and job title.
• Transaction Details: Including purchase records, invoice details, and payment information.

(2) Information Collected Automatically

• Device Information: Such as your IP address, browser type, operating system, and device identifiers.
• Usage Data: Including the pages you visit, the time spent on our website, and click patterns.

(3) Information from Third-Party Sources

• Information obtained from social media platforms or other publicly available sources to improve our services.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our products and services.
• To process orders, payments, and arrange logistics.
• To respond to inquiries or provide customer support.
• To enhance user experience and analyze website performance.
• To protect our legal rights and comply with legal obligations.

3. Sharing and Disclosure of Information

We are committed to keeping your information confidential, but it may be shared in the following circumstances:

• Service Providers: With third parties that assist us in providing services (e.g., logistics, payment processing, technical support).
• Legal Obligations: When required to comply with laws or respond to lawful requests from authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell or rent your personal information to any third party.

4. Your Privacy Rights

Depending on applicable privacy laws, you have the following rights:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request corrections if your information is inaccurate or incomplete.
• Deletion: The right to request the deletion of your personal information, except where we are required to retain it to comply with legal obligations.
• Objection: The right to object to certain data processing activities, such as marketing communications.

To exercise these rights, please contact us at [email protected].

5. Data Storage and Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

• Data is stored on secure servers with access limited to authorized personnel.
• Retention periods are determined based on the purpose of collection and legal requirements.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience. For more details, please refer to our Cookies Policy.

7. Cross-Border Data Transfers

As we are a China-based company, your information may be transferred to other countries for storage and processing. These countries may have different data protection laws. We will take appropriate measures to ensure your data is adequately protected during such transfers.

8. Third-Party Links

Our website may contain links to third-party websites. These sites are not governed by this Privacy Policy, and we recommend reviewing their privacy policies to understand how they handle your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal requirements or business needs. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]
Website: ehisenelectrode.com

By accessing or using our website, you consent to the terms of this Privacy Policy.